Comcast Xfinity Dwelling house Security Review

Xfinity home logo

3.5 out of 5 stars

3.five

  • Discounts when bundled with TV or internet service
  • High-force per unit area sales staff
  • Monitoring starts at $40./mo.*

Info current every bit of 06/25/20. Offers and availability may vary past location and are field of study to change.

Katie McEntire

Staff Writer, Safety & Security

We started inquiry on Xfinity Habitation at the source, poking through the website's packages, plans, and fine print.

To get an authentic firsthand account of Xfinity Dwelling house, we interviewed a existent client. From customer service to equipment, Joy told the states nigh her feel of using Xfinity Dwelling house for three years. We also compared her experience to Xfinity Home customer reviews across the web.

Read our total methodology to learn more than about how nosotros reviewed Xfinity Abode and other home alarm systems like it.

Xfinity Home Security Pricing

Xfinity'southward pricing includes a lot of factors beyond equipment and monitoring. Prices can change based on your location and if you're already an Xfinity customer.

Xfinity Home offers three equipment packages. You tin combine any of the equipment packages with one of the two monitoring plans. Xfinity provides monthly financing for your security system, or you can cull to pay for your equipment upfront. And each plan has à la card options bachelor if you want to add more equipment to your system.

Equipment Prices

Base of operations Home Organisation Complete Home System
Monthly Cost
Full Cost $360.00

$480.00

Contract Length 2 years two years
Number of Door/Window Sensors iii 5
Live Hard disk drive Video

Icon No  Light No

Icon Yes  Light Yep

Learn More

Info electric current as of 06/25/2020. Offers and availability may vary by location and are bailiwick to change. Pricing is shown for the showtime 24 months with a two-year contract.

If you utilise Xfinity Home Security, you'll have to cull a monitoring plan for your equipment. Both plans take like features like smart home automation, the Xfinity Dwelling house app, and alive-streaming video (when you choose a camera). The main divergence is the Plus plan gives you access to past videos and amend movement detection.

Monitoring Prices

Dwelling house Security Programme Home Security Plus Plan
Monthly Monitoring Cost
Cost After i Year $480.00 $600.00
Smart Home Command 2 years two years
Alive Hd Video

Icon Yes  Light Yeah

Icon Yes  Light Yes

Motion-activated Recording

Icon No  Light No

Icon Yes  Light Aye

Video History

Icon No  Light No

Icon Yes  Light Yes

Larn More

Info current every bit of 06/25/2020. Offers and availability may vary by location and are discipline to change.

All these details combined, y'all can look to pay a minimum monthly charge per unit of $55 for Xfinity Home Security. This price is high, but it's non much college than other companies. For example, Frontpoint Security starts packages and monitoring at around $45. If budget isn't an issue and you already have Xfinity, you may go a good deal.

A La Carte Equipment Prices

Xfinity Home offers à la menu equipment to add together to your existing packages. We plant the prices for Xfinity'south devices.

Indoor/Outdoor Photographic camera

$120.00

Fume Detector

$70.00

Zen Thermostat

$120.00

Movement Sensor

$xl.00

Door/Window Sensor

$20.00

Outlet Controller

$50.00

Wireless Keypad

$xl.00

Info current as of 06/25/2020. Offers and availability may vary by location and are subject to change.

Xfinity Dwelling Security Devices and Equipment

Xfinity Home has all the essentials needed for a reliable alarm system. The starter kit comes with three door/window sensors, a touchscreen command center, and a wireless keypad to arm and disarm your system. Plus, yous can command your system with the Xfinity Dwelling house app.

What we're near impressed with is the move sensor with a sky-high weight range. This pet immune sensor will ignore moving objects up to 85 pounds (that'southward double the limit of most sensors!). Information technology's a helpful characteristic if y'all take a large dog or kids who stay home alone considering they won't trigger the sensor and cause a false warning.

Y'all tin can also add extras similar the indoor/outdoor camera, Zen thermostat, smoke detector, or outlet controller to proceeds extra command over your home through the Xfinity Dwelling house app.

Watch a livestream from the Xfinity photographic camera, warm your living room with the thermostat when you come habitation from work, and keep a light on with the outlet controller.

Xfinity Home Security System

Xfinity Smart Abode Security Systems Features

Xfinity partners with third-party smart domicile providers like August, GE, and Ecobee. Equipment from these companies, like smart lighting, locks, and thermostats, tin can work with your Xfinity Home system.

Y'all can control your Xfinity Habitation arrangement through its mobile app or web portal. From here, you lot tin scout alive feeds, control your thermostat, and cheque on the system when y'all become alerts.

Xfinity Dwelling house Security Systems Installation

In some cases, you lot can install Xfinity Dwelling on your ain, but it usually requires professionals. If you're a first-time Xfinity customer, or if it's been over a year since you've had an Xfinity system, yous'll take to go with the pros. Advanced systems with over iv pieces of equipment will too take to be prepare past a professional.

Professional person installation costs a minimum of $99.99, but information technology's a sometime payment. And scheduling an installation appointment is easy. Xfinity provides a clear timetable of bachelor times and dates that includes weekends, so y'all won't accept to take off work to permit the tech in for installation.

Installation techs promise they'll arrive within ii hours of your scheduled appointment time, and if they don't, you'll become a $20 credit. If you have an existing security system from another company, the aforementioned Xfinity professionals tin have a await at your system to run into if it's uniform or needs to be upgraded.

Xfinity Abode Security Customer Service

Joy, the Xfinity customer we spoke with, spoke to "pushy" sales tactics she experienced with the company: "When I called last time, there was a lot of pressure." Upgrades were always a point of conversation when on the telephone with an Xfinity rep.

She besides said getting in touch with a existent person could be a claiming. She'd notice herself on hold oftentimes when she tried contacting Xfinity with questions.

Joy's experience isn't rare for Xfinity customers. We encountered similar stories from customers online.1

How Xfinity Home Security Stacks Upward

Info current equally of 06/25/2020. Offers and availability may vary by location and are subject field to alter.

Xfinity Home is hard to compare to other security systems because it's tied to a cable and internet provider. Systems like Vivint and ADT have an advantage over Xfinity Dwelling house because they specialize in home security rather than dividing efforts between cablevision, internet, and security services.

But other cable and internet providers, like Cox, have started offering home security paired with amusement services. Companies like Cox have caused Xfinity to step up their game, offering more than competitive prices and better equipment than in the past.

Stacked against security companies similar ADT and Vivint, Xfinity Home lacks essential features and comes with unnecessary actress equipment. Just compared with other ISPs with security like Cox, Xfinity comes out on superlative.

Terminal Word on Xfinity Home Security

If you're already on the Xfinity bandwagon for cable and net, Xfinity Home secure is a nice perk to add together to your existing setup. But Xfinity Home doesn't have enough standout features on its ain to justify the cost and fine print.

Before you sign on, nosotros recommend reading the contract advisedly before signing up because you'll likely come across hidden fees and might accept trouble with pushy customer service reps down the route.

Want to learn more? See how Xfinity Home compares to this year's Best Home Security Systems.

Comcast Xfinity Home FAQs

Prices vary with Xfinity based on your client status, location, and the package you choose. But monthly, you can wait to pay between $55.00 and $75.00+ depending on your location, other Xfinity services, and your equipment and monitoring plans.

If you're looking for home security, we think ADT comes out on acme. Unlike Xfinity, ADT focuses on home security instead of bundling services similar internet, Tv set, and phone service. All this multitasking from Xfinity leads to steep prices and confusing contracts.

But ADT isn't perfect either. Read our review on ADT home security to learn more.

With Xfinity Dwelling house, you lot pair your monitoring program with an equipment plan.

After professional installation, your devices communicate wirelessly with a primal hub, allowing you to lookout and control your home organization from the Xfinity app. You tin can check security camera footage, change thermostat temperature, and arm your system remotely.

Xfinity Dwelling house works with plenty of third-party smart equipment devices. Hither are some examples:

  • Caseta Wireless lighting
  • Baronial door locks
  • Chamberlain garage door openers
  • Sengled lighting
  • Philips Hue lighting
  • Kwikset door locks
  • GE lighting
  • Ecobee thermostat
  • Cor thermostat
  • Lifx lighting
  • Yale door locks
  • Tile locators

Yep. Prices will vary, but expect a minimum of $55 per month for just the Xfinity Home service. You tin can bundle home security with cable and internet from Xfinity for a meliorate price.

Aye. Xfinity Home offers merely 1 security camera, simply it's designed for indoor and outdoor use. It's weather-resistant and takes crisp Hd live video, nighttime or day. It'southward pocket-size enough to use as a nanny cam in the nursery or to mount on your doorstep to bank check on visitors. An Xfinity installation professional person can help you find the right spot to identify your security photographic camera inside or exterior.

Aye. Your Xfinity Dwelling house system is monitored 24/7 by trained monitoring professionals. Having the pros on your side speeds up response times from emergency responders and can minimize false alarms.

Katie McEntire

Written by

Katie McEntire

As a renter, pet-owner, and woman living lonely, Katie McEntire takes prophylactic seriously. She's tested devices like pet cameras, home security systems, and GPS trackers in her own home and devices in the proper name of safety. In addition to testing, writing, and reviewing for SafeWise, she also makes videos for the site's YouTube aqueduct. She'south been featured on publications similar TechGuySmartBuy, Forbes, Good for you Moms, and Digital Care. Katie has a Bachelor's degree in Technical Writing from Austin Peay Country University in Clarksville, Tennessee. She'southward held previous writing positions at Overstock.com and Elevation Ten Reviews.

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